Did you open a beauty supply store and now looking to scale? We have compile a list of FAQ to help clarify what we provide at Last Minute Hair and how we can help increase your daily sales. In the event you do not see the answers to your questions, please Contact Us so that we can serve you better.
To list your store contact us to set up a consultation. Click here to get started
Yes, this would be the best time to join and provide you customers with multiple options to shop from your store.
You will receive access to a custom POS software that is already integrated into the mobile application. You only have to upload your inventory onto the platform. You determine how many items you would like listed on the platform and we will keep track of how many items are sold.
Everything is processed and store virtually no paper or additional hardware needed.
When a member uses the app in search for a particular item, if your store is in the area carrying that item your store will pop up on the screen. The member can then select your store and continue to shop from your inventory.
Your store will become live on the mobile app 24 hours after you have fully uploaded your information.
Once you open your beauty supply store and start receiving orders, you will have 30 minutes to complete each order.
In the event you have sold out of an item you reserved for delivery. You should immediately log into your portal and adjust the quantity to 0 available. This will help eliminate confusion and upset customers.
All sales are final through the Last Minute Hair platform. An exchange for an item equaling the price of the item being exchanged, is at the store’s discretion, at which point the user will provide proof of purchase through their account profile.
When you create your store account you will enter the ways in which you would like your funds deposited.At this time deposit will be made either directly to your bank account.
Last Minute Hair has a fleet of contracted drivers that will pick up and deliver all orders through the mobile application.
Yes, one of our account managers will walk you through your initial set up. If additional help is needed we are available during the hours of 9am -6pm.
In the event that you would want to remove your store from our platform, you can do so by contacting your appointed account manager. Your store will be available until the end of your billing cycle at which point your store will be processed completely out of our system. If you have more than one store under your account you can resubmit to remove a particular store. The store removed will be reflected by your next billing cycle. You have the abiility to leave your store in shut down mode to prevent it from being live on the site.
Once your inventory has been uploaded, your store will be ready to go live on the platform within 24 hrs. You will receive a confirmation that your store is ready to go live. You can open and close your store simply by logging into your account and activting your store. We recommend signing on using a laptop or tablet device.
You can cancel your membership at any time without penalty. Any cancellation made after billing renewal will take effect at the next billing date.
Direct mobile marketing, inventory analysis, and direct distribution to customers within a 40 miles radius. With joining Last Minute Hair not only are you marketed throughour mobile app, your business will be listed in our beauty directory. We are ensuring that customers are able to keep in consisitent contact with your business.
In the event you would like to downgrade your membership you can do so by contacting your account manager. Any downgrade or upgrade will take effect by the next billing cycle.
Each store will have it’s own account. We will need to upload the inventory for each additional store along with hours of operation, contact information and address.
To add or remove a store simply contact your account manager to get started. Removal of a store will take effect at the next billing cycle. To avoid your store being active on the platform, do not activate.
At Last Minute Hair we aim to ensure a positive experince when working with any of our team members. However, in the event that you are not receiving the type of care needed to have the most success. Contact us at our corporate email address to file a complaint and request a change. We will start the process of reassignment within 48 hours of receiving your request.
In the event you become to busy to keep up with orders you can request a Last Minute Hair Beauty Hero. This is a member of the Last Minute Hair team that will come to your store to solely fulfill orders.
A customer can not open a beauty supply order and then pick it up themselves. In order to eliminate the chance of theft or accusation of undelivered orders/ damaged orders.
Orders that have not been picked up, should be reported to Last Minute Hair within 15 minutes of assigned pick up time. We will reassign the order for pick up.
Free deliveries do not roll over into the next month.
In the event there are features you would like but are not available under your plan. you can purchase upgrades a la carte.
You will receive a virtual gift card for every retailer that joins our platform from your recommendation.